Shipping & Returns
Shipping
All prints are made to order and carefully packaged to ensure they arrive in perfect condition.
- Processing Time: Most orders ship within 5-7 business days.
- Free Shipping: Orders over $500 qualify for free shipping within the continental United States.
- Standard Shipping: $15 flat rate for orders under $500.
- International Shipping: Available upon request. Please contact us for a quote.
Packaging
Each print is carefully packaged to protect it during transit:
- Paper Prints: Shipped flat between rigid cardboard with protective tissue paper.
- Aluminum Prints: Shipped in custom-fit boxes with foam corner protectors.
Returns & Exchanges
Your satisfaction is our priority. If you're not completely happy with your purchase:
- Return Window: Returns accepted within 30 days of delivery.
- Condition: Items must be in original, undamaged condition.
- Refunds: Full refund to original payment method, minus shipping costs.
- Damaged Items: If your print arrives damaged, please contact us within 48 hours with photos of the damage for a full replacement.
Contact Us
Questions about shipping or returns? Email us at hello@matthewraynor.com